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Mitarbeiter in der Eisengießerei

Complaints & Quality Management Staff

m/f/d

Working hours:

Full-time / 35 hours

What you should bring with you:

  • Completed technical training (e.g. quality management, metal technology, plastics technology, production engineering) or comparable qualification
  • Further training as a QMF or QMB is an advantage
  • Experience in complaint management, quality assurance and customer service is desirable
  • Knowledge of quality methods (8D, Ishikawa, PFMEA, SPC) and ideally basics in CAQ/ERP systems
  • Analytical, structured approach to work, problem-solving skills and ability to work in a team
  • Good written and spoken German; good English skills an advantage
  • Confident use of MS Office
  • Willingness to travel occasionally
  • Good knowledge of ISO 9001, ISO 50001 & 14001 standards an advantage

Your profile:

  • Installation, maintenance and repair of electrical equipment and systems
  • Processing customer complaints, including root cause analysis (8D report, FMEA) and implementation of corrective measures
  • Coordination of complaint processes between production, quality assurance and work preparation
  • Customer support for quality issues
  • Carrying out quality checks, master data maintenance and documentation of test results in accordance with quality specifications (CAQ systems, ERP, MS Office)
  • Creation and maintenance of quality indicators, reports and release documents
  • Assistance with audit preparations (internal audits, supplier audits) and support with improvement projects (CIP)
  • Analysis of error causes, derivation of preventive measures and monitoring of implementation
  • Collaboration in supplier evaluation and supplier development measures
  • Training and advising employees on quality standards, work instructions and testing processes
  • Collaboration in the further development of our IMS

We offer you:

  • An interesting job in a dynamic environment
  • A future-oriented career path
  • Remuneration in line with the requirements of the collective agreement
  • The usual social benefits

Severely disabled applicants with equal qualifications will be given preferential consideration. The representative body for severely disabled persons will be involved in the selection process.

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